Support

BI² Technologies employs only the best engineers and support personnel.  Your request for support will be answered by a real person, and you will receive a return call from one of our qualified engineers.

Email and telephone support for our products is available during our normal business hours Monday through Friday 9:00 a.m. – 5:00 p.m. Eastern Standard Time.

We will be happy to respond to your after hours request for Support – 24/ 7 for critical issues such as a system outage or inability to release someone due to a software problem.

To contact BI² Support, please call us at (678) 397-1940; or email us at support@bi2technologies.com.

Need Help Remotely?

For Remote Support, BI² Technologies utilizes  Team Viewer.
Please download this free application by clicking here.

28+ years of experience in making your facility and community safer.

BI² Technologies is committed to creating elite technology that will transform security for jails and prisons across the nation.